Anti-Diversion Policy

‘We got yo’ back!’

WHAT IS DIVERSION?

Great question! Simply put – Diversion occurs when products are sold in “unauthorized” or even dangerous places. As our beloved customer, we truly recognize you deserve nothing less than the best on your path to becoming confident and empowered. TIP: Genuine and authentic ART.kg products deliver a clinically tested, scientifically proven product that are sold directly & exclusively to you, the customer, through our website at www.artkg.com.

WHY DIVERSION IS BAD?

Diverted products can be counterfeit, diluted, old, expired, or even worse, hazardous materials that may not be safe for you to use. This means if you buy our products in a supermarket, drugstore, or any other online outlet other than artkg.com, we cannot guarantee that it is an authentic ART.kg product and/or that will perform as clinically tested and promised to you. Additionally, we will not be able to guarantee a refund on these products. If you suspect the product you purchased was diverted, please see below on how to promptly report it.

ARE YOU IN DANGER?

Unfortunately, this is always a possibility. Contaminated or counterfeit products could cause irritation, infection, or worse. That is why we always tell our valued customers to purchase directly from www.artkg.com.

WHO IS DIVERTING PRODUCTS?

Products are diverted by unauthorized distributors, salons, e-commerce companies, and/or their employees, in addition to other dishonest individuals who aim to profit from piracy.

HOW CAN YOU TELL ITS AUTHENTIC ART.kg?

We are committed to developing products that are not only proven to give you the best quality and outcome for your beauty and confidence, but products that are also affordable. Whereas we don’t aim to be the cheapest, we do aim to be the best. If you purchased your product from a retailer or any online distributor other than artkg.com, it is very likely you purchased a counterfeited product.

WHAT CAN YOU DO?

Feel free to report any suspicious sales/products by emailing us directly at iamconfident@artkg.com. All reports will be handled with the utmost importance and priority.

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