At ART.kg, we not only aim for 100% satisfaction guaranteed for our beloved customers but we are so certain that you are going to feel absolutely confident after using our product, that we decided to implement a 30 day ‘luv it or shove it’ return policy. What does this mean for you? If you don’t completely love your product, you can shove it by sending it back to us within 30 days after trying it to get a full refund. Returns on items received after 30 days will not be accepted and unfortunately, shipping fees are nonrefundable. Customers must pay the return shipping cost.

In the case of damaged or lost items, please contact us immediately for assistance at iamconfident@artkg.com. ART.kg is not responsible for any shipping damage or lost parcels on return shipment. For your protection, we recommend that you send your return via an insured method which can be tracked in the case of loss (i.e. FedEx, UPS, etc).

Similarly, ART.kg can only issue refunds or accept returns and exchanges for items purchased on artkg.com. Items must be exchanged within 30 days from the date of product receipt. All refunds will be credited to the original form of payment after the return has been received and approved by us.

We will notify you of the status of your return by e-mail.